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FAQ

All questions are unique but we have the answers to the most popular among them. Any more questions?

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How does the subscription work?

Very simple. You will receive 2 bottles of BALDFORCE for scalp and face by letterbox every 3 months.
You start with a trial period of 3 months where you only have to pay for 1 bottle. You will receive the second bottle as a gift from us. Total costs: € 13.99. Always free shipping. Payment is made in advance via iDEAL or Bancontact.
Do you still like our product? Beautiful. Then after 3 months a direct debit will follow for an amount of € 26.99 for another 2 bottles of BALDFORCE. We will only ship your product after we have received your payment.
You can always pause or cancel the subscription in the meantime.

How does the trial work?

The trial period lasts for the first 90 days. You will receive 2 bottles of BALDFORCE sent to your home for the price of 1. Normal. To see how you like it. The price including shipping is € 13.99.

You pay for this with iDEAL or Bancontact.
After the 90’s, the active subscription starts and you get a direct debit of € 26.99 for 2 bottles. Enough again for 3 months. That’s only € 13.50 per bottle and only € 8.99 per month.
We only ship after we have received the payment.

I have already been charged but I have not yet received my product

That’s annoying. The Post may be delayed. Usually you will receive the letterbox package the next working day after payment. But sometimes it can also take 5 working days due to delays at the sorting center.
Still not received anything after 5 working days? Start a chat or send us an email: info@baldforce.com

How do I change my details?

You can easily log in yourself and change your details. Are you stuck? No problem. Start a chat or send us an email: info@baldforce.com

How can I pause?

You can easily pause the subscription yourself if you want to skip a shipment. Is that not possible? No problem. Start a chat or send us an email: info@baldforce.com

How can I stop?

You can easily cancel the subscription yourself in your online account. Is that not possible? No problem. Start a chat or send us an email: info@baldforce.com

When is the direct debit?

The debit usually takes place exactly 90 days after the first day of debit.